Terms of service

1. GENERAL

• These Terms & Conditions govern your use of the Thandavas website and services.
• We reserve the right to update or modify these terms at any time without prior notice.
• Your continued use of the website constitutes acceptance of the latest Terms & Conditions.
• This website is managed by P THANDAVA MUDALIAR AND SONS LLP

2. PRODUCTS & ORDERS

• All products listed on our website are subject to availability.
• We reserve the right to discontinue any product at any time without prior notice.
• Placing an order does not guarantee acceptance. We may refuse or cancel an order for reasons including but not limited to stock unavailability, pricing errors, or fraudulent transactions.

3. PRICING & PAYMENTS

• All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify pricing at any time without notice.
• Payment must be completed at the time of purchase through the available payment options on our website.
• In case of payment failure, the order will not be processed.

4. SHIPPING & DELIVERY

• We aim to process and ship orders within the specified timeframe mentioned on our website.
• Delays in delivery due to unforeseen circumstances are not our responsibility.
• Shipping charges, if applicable, will be mentioned at checkout.
• International orders may be subject to customs duties, which the customer is responsible for.

5. RETURNS & REFUNDS

• We accept returns only if the product is defective, damaged, or incorrect.
• To initiate a return, contact our customer support within 15 days of receiving the product.
• The returned item must be unused, in its original packaging, and with all tags intact.
• Refunds will be processed within 15 days after verification. Shipping charges are non-refundable.

6. EXCHANGE POLICY

• Exchanges are accepted only for size or product defects.

• Customers must request an exchange within [number] days of receiving the product.
• Exchange requests are subject to stock availability.

7. INTELLECTUAL PROPERTY

• All content on this website, including logos, images, text, and designs, is the property of Thandavas and is protected under intellectual property laws.
• Unauthorized use, reproduction, or distribution of any content is prohibited.

8. LIABILITY & DISCLAIMER

• We strive to provide accurate product descriptions; however, slight variations in color or design may occur.
• Thandavas is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

9. PRIVACY POLICY

• Your personal information is collected and processed in accordance with our Privacy Policy.
• We do not share your data with third parties except as required for order fulfillment and legal obligations.

10. CONTACT US

• For any inquiries or concerns regarding these Terms & Conditions, you can contact us at: Email: [support@thandavas.com]